Refunds/Returns

Orders Placed Online

World of Rugs offers a 30 day full refund upon receipt for orders placed online, except for online close-outs.Online close-outs can be returned for store credit only.The customer is responsible for return shipping or may return the rug to our Robinson location and only pay a 10% restocking fee. Returned merchandise must be in its original condition.

In-store Purchases

World of Rugs offers a 3 day full refund on all in stock merchandise purchased in-store. All sales are final on close-out items and, custom and special orders.